🗑️

Request Account Deletion

We're sorry to see you go. You can permanently delete your Lovia account and all associated data using either method below.

FASTEST

📱

Delete from the App

Instant deletion directly within Lovia

Open the Lovia app
Go to Profile → Settings
Tap Delete Account
Confirm to remove instantly

📨

Submit a Request

Use the form below if you don't have access to the app

Fill in your registered email
Confirm your request
We'll process within 7 days
You'll get an email confirmation

Submit Deletion Request

All requests are processed within 7 business days.

Registered Email Address *

Full Name (as on profile)

Reason (optional)

I understand that this action is permanent. My account, profile, photos, matches, messages, and all associated data will be permanently deleted and cannot be recovered.

✓

Request Received

Thank you. We've received your account deletion request and will process it within 7 business days. You'll receive a confirmation email at the address you provided.

🔒 What gets deleted

Your account and login credentials
Profile information, photos, and bio
All matches, messages, and conversation history
Swipe history and interaction data
Push notification tokens
Premium subscription records

⏱️ Data Retention

Profile data: deleted within 30 days
Anonymised messages: retained up to 90 days for safety/moderation
Legal/compliance records: retained as required by Malaysian law

📧 Need help?

Email officiallovia1@gmail.com with any questions about your data or this process.